Get help
For help using Sharelatch, email hello@sharelatch.com. We answer within two working days.
What to include
- Which AI tool you were using, such as Claude, ChatGPT or Cursor.
- What you asked it to do, in your own words.
- Roughly when it happened, and any message you saw.
Before you write
- Troubleshooting covers connecting, sign-in loops and tools that don't show up.
- Privacy and safety explains what a connected AI tool can and can't see or do.
Privacy requests and complaints
Requests about your personal information follow our privacy policy. Complaints and reports follow our terms of use.